Privacy Policy
Entec Health Limited (Entec Health) is registered in England and Wales, registration number 07087860, with a registered office at 70 Claygate Lane, Esher, Surrey, KT10 0BJ, UK.
Entec Health’s core business purpose is developing, marketing and supporting health technology solutions and services.
This information advises on Privacy Policy towards protecting the privacy of clients and users in relation to use of the Entec Health website, mobile app solutions and related media channels:
- Entec Health Website entechealth.com (the Website)
- Entec Health Wound Care Buddy Mobile App and Platform (the App, App platform)
- Entec Health electronic newsletters, reports, bulletins (the e-communications)
Collectively referred to as “the Listed Channels”
By using the Website, App, App Platform and e-communications offered by Entec Health, users accept the provisions of this Privacy Policy and consent to our collection, storage, use and disclosure of personal information as described in this Privacy Policy.
General Data Protection Regulation Notice (GDPR)
By using and subscribing to Entec Health Website, App, App Platform and e-communications, users consent to use of personal data by Entec Health and partners, for the purpose of providing clients with information, products and services. Users agree to receiving follow-up contact by email, telephone or post. Users can unsubscribe from the Entec Health contact database at any time by emailing contact@entechealth.com
Health Data
The Wound Care Buddy App accesses general educational health and wound care information from the Entec Health content management system for the purpose of displaying this to users within the App. This content is not specific to any individual user. The App does not collect, record, store, transmit or process any personal health data from users.
Data Collection
We may collect and store personal information when you use the Website, App, App Platform and e-communications including but not limited to:
- name, date of birth, age, organisation, email address, postal address
- information based on your activities on the listed channels, including information requests, discussion, feedback, correspondence with us
- other information from your interaction with the listed channels , content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information
- additional information we ask you to submit to verify your identity
We may collect personal information about you in the following ways:
- any data which you provide when you complete and submit an enquiry to us or when you participate in communications from us
- any data that you provide via postings to forms, blogs and any other posting that users complete when on the Website
- any other data which you provide to us when you contact us for information via email, telephone or write to us or otherwise provide us with personal information
Storage and Use
We will keep your personal information on a secure server. The technology that we use and the security policies which we have implemented are intended to protect your information from unauthorised access and improper use.
We may disclose personal information to respond to legal requirements (including under UK GDPR and the Data Protection Act 2018 ) or to protect a third party’s rights, property, or safety, or to any service providers that we may appoint to perform functions on our behalf. We do not sell personal data to third parties.
Secure Data Handling
Entec Health takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect personal and sensitive user data against unauthorised access, alteration, disclosure or destruction. These measures include secure server infrastructure, access controls, and regular review of our data handling practices. Where we engage third-party service providers to process data on our behalf, we ensure that appropriate data processing agreements and security obligations are in place.
Data Retention and Deletion
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When personal data is no longer required, it is securely deleted or anonymised. Users may request deletion of their personal data at any time by contacting us at the details provided below, or by contacting their dedicated account contact, who can request it on their behalf. We will action such requests in accordance with our obligations under UK GDPR.
Your Rights
Under UK GDPR, users have the right to access, correct, export or request deletion of their personal data held by Entec Health. To exercise any of these rights, please contact us using the details below.
Privacy Contact
For any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact:
Privacy Enquiries Entec Health Limited 70 Claygate Lane, Esher, Surrey, KT10 0BJ, UK Email: contact@entechealth.com
Cookies
The Listed Channels use “cookies” (small data files that our server sends to your browser) to help us gather and store information about users. Data from cookies is anonymised and helps us optimise the ease of use, quality and value of information made available to users. User statistics are collected and analysed by Entec Health from the Listed Channels to help us improve user experience, communications and solutions. Users have the option to disable and delete cookies at any time through browser settings. Users can obtain information about how to manage cookies at www.aboutcookies.org.
Third Party Sites
Links to third party websites are included on the the Listed Channels to enhance user experience and value of the information provided to users. Entec Health is not responsible for protection of privacy of users to third party websites featured on the Listed Channels.
Privacy Policy Updates
Entec Health may amend this Privacy Policy at any time by posting the amended terms on the Website.
The Entec Health Privacy Policy was last updated 30.03.2026